Questions
Here are some questions asked by our users
16 articles
- How to Apply Your Updated Voice Clone to a Scheduled PostUpdating your voice clone does not automatically apply to already-scheduled posts. To use your new voice on a scheduled post, remove it from the calendar and add it again. Note…
- Why Is Facebook Personal Profile Posting No Longer Available on roomvu?Facebook personal profile posting has been removed from roomvu due to Facebook's Terms of Service restrictions on commercial use of personal profiles. Users should connect a Facebook Business Page instead…
- Why Didn't My AI Avatar Use the Script I Edited?Explains why editing a script on a listing or editable video does not change what the AI Avatar says. The script field in that section is a teleprompter for personal…
- Why You Should Use a Facebook Business Page Instead of Your Personal Profile for Your Real Estate BusinessLearn why using a Facebook personal profile for business violates Meta's Terms of Service, limits your reach, and suppresses your content. A Facebook Business Page offers better tools, wider reach,…
- I Changed My Logo, Phone Number, or Email Changed But My Branding Did Not Update. Why?Explains why updating your logo, phone number, or email may not immediately reflect in your roomvu content branding. Platinum and Diamond users must submit a design update request.
- What Happens After You Subscribe to roomvu?A complete guide to what happens after subscribing to roomvu. Covers confirmation emails, social media setup, profile completion, Platinum and Diamond branding setup timelines, email marketing, personal intro recording and…
- Where Is My Contact List on roomvu?
- Why Is roomvu Asking Me to Set Up Everything Again?If roomvu is asking you to set up your account from scratch, you have likely logged in with the wrong email. Log out and try signing in with a different…
- Why Is My Smart Ad Showing $0 Spend and 0 Impressions?A Smart Ad showing $0 spend and 0 impressions is almost always a Facebook API sync issue on roomvu's end. There is no user-side fix. Contact info@roomvu.com and our team…
- Understanding the Equal Housing Logo and Intro Branding on roomvuHow roomvu displays compliance logos in video intros based on your account type, subscription plan, and location.
- Why Your AI Voice May Sound Different and How to Fix ItWhat causes accent inconsistencies in your roomvu AI voice clone and what you can do about it.
- Why Am I Being Charged AI Credits for a Failed Immersive Tour?How AI credit deductions work for the Immersive Tour feature and what to do if you think you've been charged incorrectly.
- How to Fix Mispronounced City or Street Names in Your roomvu Listing VideosTwo ways to correct AI voice mispronunciations in your listing video scripts, and what to keep in mind when applying fixes.
- Can I Display a Different Email in My Branding Than My Login Email?How roomvu handles the email shown in your branding, and your options if you want to display a different address.
- Why Am I Not Getting Results From Social Media?roomvu does the heavy lifting, but the one thing it cannot replace is you. Here's what separates agents who win on social media from those who don't.
- Recognizing and Reporting Phishing Emails Impersonating roomvu or Meta Advertising Alerts