Questions

Here are some questions asked by our users

30 articles

How to Apply Your Updated Voice Clone to a Scheduled PostUpdating your voice clone does not automatically apply to already-scheduled posts. To use your new voice on a scheduled post, remove it from the calendar and add it again. Note…
Why Is Facebook Personal Profile Posting No Longer Available on roomvu?Facebook personal profile posting has been removed from roomvu due to Facebook's Terms of Service restrictions on commercial use of personal profiles. Users should connect a Facebook Business Page instead…
Why Didn't My AI Avatar Use the Script I Edited?Explains why editing a script on a listing or editable video does not change what the AI Avatar says. The script field in that section is a teleprompter for personal…
Why You Should Use a Facebook Business Page Instead of Your Personal Profile for Your Real Estate BusinessLearn why using a Facebook personal profile for business violates Meta's Terms of Service, limits your reach, and suppresses your content. A Facebook Business Page offers better tools, wider reach,…
I Changed My Logo, Phone Number, or Email Changed But My Branding Did Not Update. Why?Explains why updating your logo, phone number, or email may not immediately reflect in your roomvu content branding. Platinum and Diamond users must submit a design update request.
What Happens After You Subscribe to roomvu?A complete guide to what happens after subscribing to roomvu. Covers confirmation emails, social media setup, profile completion, Platinum and Diamond branding setup timelines, email marketing, personal intro recording and…
Where Is My Contact List on roomvu?
Why Is roomvu Asking Me to Set Up Everything Again?If roomvu is asking you to set up your account from scratch, you have likely logged in with the wrong email. Log out and try signing in with a different…
Why Is My Smart Ad Showing $0 Spend and 0 Impressions?A Smart Ad showing $0 spend and 0 impressions is almost always a Facebook API sync issue on roomvu's end. There is no user-side fix. Contact info@roomvu.com and our team…
Understanding the Equal Housing Logo and Intro Branding on roomvuHow roomvu displays compliance logos in video intros based on your account type, subscription plan, and location.
Why Your AI Voice May Sound Different and How to Fix ItWhat causes accent inconsistencies in your roomvu AI voice clone and what you can do about it.
Why Am I Being Charged AI Credits for a Failed Immersive Tour?How AI credit deductions work for the Immersive Tour feature and what to do if you think you've been charged incorrectly.
How to Fix Mispronounced City or Street Names in Your roomvu Listing VideosTwo ways to correct AI voice mispronunciations in your listing video scripts, and what to keep in mind when applying fixes.
Can I Display a Different Email in My Branding Than My Login Email?How roomvu handles the email shown in your branding, and your options if you want to display a different address.
Why Am I Not Getting Results From Social Media?roomvu does the heavy lifting, but the one thing it cannot replace is you. Here's what separates agents who win on social media from those who don't.
Recognizing and Reporting Phishing Emails Impersonating roomvu or Meta Advertising Alerts
Upload Your Own Content Not Working on the Android App? Here's What's HappeningA known issue is affecting content uploads on some Android devices. Here's the status and what to use in the meantime.
Why Isn't the IDX Property Search Showing on My roomvu Website?roomvu websites support IDX property search for buyers, but it requires your own domain to be activated. Here's how it works.
How to Buy a Domain Under Your Own Name (And What It Costs)A practical guide to registering your own domain for your roomvu website: where to buy, what it costs, how long you own it, and how simple it really is.
How to Access Recorded Webinar Sessions (Mastery, Bootcamp, and More)roomvu webinar recordings are shared in our WhatsApp community. Here's how to join and never miss a session.
Why Is My Talking Avatar Not Appearing in the Preview?Added your talking avatar to a video but don't see it in the preview or thumbnail? Here's what's happening and how long to wait.
How to Use Your Real Photos (Not AI Portraits) on Your roomvu Website or VuCardPrefer your own professional headshot over an AI portrait? Here's how to upload your real photo and set it as the face of your website and VuCard.
Why Does My Talking Avatar Disappear During Videos? (This Is by Design)If your avatar appears, disappears, and comes back while your voice keeps going, nothing is broken. Here's why it works this way.
Why Can't I Import My Listing by MLS ID?If you see the Request MLS Integration form when importing a listing, your MLS isn't connected to roomvu yet. Here's what that means and what to do next.
Not Receiving Test Emails? Here's How to Fix ItWhether your test email landed in spam or your Constant Contact email isn't verified yet, here's how to track it down based on your plan.
Need Help Setting Up Your Website? Here’s How to Get ItThe guides to follow first, and how to request dedicated website setup support if you’re stuck.
Why Wasn’t My Content Shared on X (Twitter)?X auto-posting works differently from other platforms: only certain content types are shared, and posting is limited to twice per week. Here’s how it works.
Always Review Your AI-Generated Content Before It Posts (Typos, Glitches, and Avatar Looks)AI-generated posts can occasionally contain small typos, visual glitches, or an avatar look you don’t love. A careful review after generation, and a regeneration when needed, keeps your feed exactly…
Why Am I Getting an “Avatar Generating Failed” ErrorThis error is usually a temporary technical glitch that resolves on its own. Here’s what to check and when to try again.
Why Does My Email Newsletter Use the Same Photo for Every News Piece? (And How to Change It)Your newsletter’s news thumbnails come from your slideshow AI portraits. Here’s how to remove a photo you don’t like or add more portraits so each news piece looks different.