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Need Help Setting Up Your Website? Here’s How to Get It

The guides to follow first, and how to request dedicated website setup support if you’re stuck.

Setting up your roomvu website is designed to be something you can do yourself, and most users complete it on their own. Here’s the right path, in order: start with the wizard, lean on the guides, and request dedicated support if nothing works.


Step 1: Use the Website Setup Wizard

The fastest way to get going is the roomvu Website Setup Wizard:

The wizard walks you through the setup interactively, step by step, so you can make progress without jumping between articles.


Step 2: Follow the Setup Guides

Alongside the wizard, these two guides cover the full process in detail. Read them and follow the steps carefully:

Most setup questions are answered inside these two guides.


Step 3: Still Stuck? Request Website Setup Support

If the wizard and the guides haven’t gotten you there, request a dedicated website setup support session:

Send us an email at info@roomvu.com requesting website setup support.

Important: make sure you send the email from the email address you used to register on roomvu. This is how we detect your account and get you to the right team quickly. Emails sent from a different address can delay the process since we won’t be able to match you to your account.


Why Not a Group Support Session?

A quick note for users who usually join our group support (breakout) sessions: website setup is not handled in breakout sessions. Setting up a website takes more time than a group session allows, so it requires a dedicated website support session instead, booked by emailing us as described above.
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For other questions, breakout sessions remain a great option, but for website setup, email us directly.


Quick Summary

Step

What to Do

1

2

Follow the website setup and DNS guides

3

Still stuck? Email info@roomvu.com from your registered email address

Note

Website setup is not offered in group breakout sessions


Need Help?

For website setup, email us at info@roomvu.com from your registered email address. For all other questions, send us an email at info@roomvu.com or book a group support session with our team here: Book a Support Session

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