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Why Does My Email Newsletter Use the Same Photo for Every News Piece? (And How to Change It)

Your newsletter’s news thumbnails come from your slideshow AI portraits. Here’s how to remove a photo you don’t like or add more portraits so each news piece looks different.

Some users notice that the news thumbnails (covers) in their email marketing newsletter all use the same photo, or they’d like to change a photo or add variety so each news piece features a different AI portrait of them. Here’s why this happens and how to fix it.


Why the Same Photo Keeps Repeating

Your email newsletters pull their news thumbnails from the slideshow AI portraits on your account. If you only have one or a few portraits saved there, the system has limited options to rotate through, so the same photo appears on every news piece.

More portraits on your account = more variety across your newsletter.


Option 1: Remove a Photo You Don’t Want in Your Newsletters

If a specific photo is showing up in your newsletter’s news pieces and you’d rather it didn’t:

  1. Go to AI Portraits in your settings (or click the gear icon ⚙️ on your dashboard, then AI Portraits on the left menu)

  2. Find the photo you want gone

  3. Remove it

Once removed, it will no longer be used in your newsletter’s news thumbnails.


Option 2: Create More Portraits for Variety

To give each news piece a different portrait of you:

  1. Go to AI Portraits in your settings

  2. Open the Slideshow tab

  3. Create more portraits there

With a fuller set of slideshow portraits, your newsletter can feature a different AI portrait on each news piece instead of repeating one.


Quick Summary

What You Want

What to Do

Stop one photo from appearing in newsletters

Remove it under AI Portraits in settings

Different portrait on each news piece

Create more portraits under the Slideshow tab in AI Portraits

Why it repeats

Too few slideshow portraits on the account

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