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Can I Display a Different Email in My Branding Than My Login Email?

How roomvu handles the email shown in your branding, and your options if you want to display a different address.

Some agents want to log in to roomvu with a personal email while displaying a work email in their branding, for example on video outros, slides, and other branded content. Here's how the system currently works and what your options are.


How It Works Right Now

roomvu does not currently offer a separate field for choosing which email address is displayed in your branding. The system automatically pulls the email associated with your login account and uses it dynamically across your branded content, including places like slides.

This means the email shown in your branding is always the same as your account email.



Your Options

Option 1: Use your work email as your account email and log in with your phone number

If you want your work email displayed in your branding but are concerned about losing access to your account if you ever lose that email, this is the most practical approach:

  1. Change your account email to your work email so it appears in your branding

  2. Use your phone number to log in to roomvu instead of your email

Since your login is tied to your phone number, losing access to your work email in the future would not lock you out of your roomvu account. Your phone number remains your way in, and the account email can be updated at any time.

Option 2: Platinum users can request a custom design

If you're on the Platinum plan, you can request a custom design from the design team or through Brand Maker with your preferred email address on it.

Please note: even with a custom design, some content types like slides pull your account email dynamically. This means the custom design approach covers some branded assets but not all of them. For complete consistency, Option 1 is the more reliable route.


A Quick Summary

What You Want

What to Do

Work email in branding, worry-free login

Set your account email to your work email and log in with your phone number

Custom email on designed assets (Platinum)

Request a custom design from the design team or Brand Maker

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