If you log in to roomvu and it looks like a brand new account with none of your information, settings, or content, do not worry. Your original account and all its data are still there. The most common cause of this is logging in with the wrong email address or a different sign-in method than the one you originally used.
What likely happened
roomvu accounts are tied to a specific email address and login method. If you signed up with one email but logged in with a different one, or used Google Sign-In one time and entered your email manually another time, roomvu may have created a second blank account instead of taking you to your existing one.
How to fix it
Log out of your current session.
Try logging in with a different email address, particularly any other email you may have used when you first signed up.
If you used Google Sign-In, make sure you are selecting the correct Google account.
Once you log in with the correct email, your original account with all your settings, content, and history will be right where you left it.
Not sure which email you used?
Check your inbox for any past emails from roomvu such as your original subscription confirmation, a welcome email, or any content calendar notifications. The email address those were sent to is the one associated with your account.
If you have tried all your email addresses and still cannot find your account, book a support session and our team will locate your account and help you regain access.