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How to Clean and Organize Your Contacts for Email Marketing in Roomvu

This article explains how to upload and clean contact lists in Roomvu email marketing using Simple Upload or AI cleaning, how to confirm lawful contact consent, and how to finalize contact import.

Updated this week

roomvu includes a built-in feature that helps you clean, organize, and prepare your contact list before using it for email marketing campaigns.
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If your contact file includes duplicates, formatting issues, or unnecessary data, Roomvu can process and clean it for you during upload.
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This guide explains how to upload and clean your contacts inside your account.


Why Clean Your Contact List?

A clean contact list helps:

  • Improve email deliverability

  • Remove duplicates

  • Avoid invalid email addresses

  • Keep your campaigns organized

  • Reduce bounce rates

Roomvu provides two upload options to help you achieve this.


How to Upload and Clean Your Contacts

Step 1: Open Email Campaigns

Log in to your Roomvu account and click Email Campaigns from the left menu.


Step 2: Go to Contacts

Find and click Contacts, then select All Contacts.


Step 3: Upload Your CSV File

Click Upload Contact CSV.

A pop-up window will appear with two processing options.


Choose Your Upload Method

You will see two options:

Option 1: Use AI

We recommend that you try to upload your contacts using AI first. This option uses AI to further clean and organize your contacts.
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Option 2: Simple Upload (Recommended)

If the first option does not work your can try the next option. With Simple Upload, Roomvu automatically processes your file and performs standard cleaning.

We recommend starting with this option first.



Upload Your File

After choosing your preferred method:

  1. Click Choose Your Contacts File

  2. Select your CSV file

  3. Confirm that you have obtained these contacts in a lawful and compliant manner

You must confirm that your contacts have opted in to receive marketing emails. Uploading purchased or non-consented contact lists is not allowed.


Step 4: Confirm Import

After reviewing the report, click Confirm Import to finalize the process.

Your cleaned contacts will now be available in your Contact List.


Important Reminder About Compliance

You must only upload contacts who have:

  • Opted in to receive marketing emails

  • Given you permission to contact them

Avoid uploading purchased contact lists or batch contacts to protect your account and maintain compliance with email marketing regulations.

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