Why Isn’t My MLS Listing Updating on roomvu?

Roomvu allows you to import your listings and automatically generate marketing content such as listing videos and immersive tours.
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However, not all imports behave the same way.
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Only direct MLS ID imports are live and can reflect updates automatically.
All other import methods, including Zillow, Realtor, and other third-party sources, are not live feeds.
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This guide explains the difference and what you need to do if your listing details are not updating.

If you import your listing using the MLS ID directly inside Roomvu, the listing can stay synced with MLS updates.

This means:

Direct MLS ID imports are the only method that supports live syncing.

If you import your listing from:

These imports are static snapshots.

Roomvu captures the listing details at the time of import and generates content based on that version. It does not continuously sync with those platforms.

If you later change:

Those updates will not automatically reflect in Roomvu.

This is expected behaviour and not a system error.

If your listing was imported from Zillow, Realtor, or another non-MLS-ID method and you made updates, you will need to:
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Go to your listings section and remove the outdated listing.

Re-import the listing from MLS so the system captures the updated information.

After re-importing, the listing video will be regenerated. You will also need to manually regenerate Immersive tours.
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These assets are created based on the imported listing data, so they must be rebuilt after updates.

You should re-import your listing if:

Keeping your content aligned with your MLS data ensures your marketing stays accurate and professional.