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How to Send Your roomvu Leads to Your CRM via Email Integration

Connect your CRM's lead capture email to roomvu so every new lead is forwarded to your CRM automatically in real time.

roomvu's Email Integration lets you send new leads directly to any CRM that accepts leads by email. Once connected, every eligible new lead that comes in through roomvu is automatically forwarded to your CRM without any manual exporting.


How to Connect Your CRM Email

There are two ways to set this up:

Option 1: Through Settings

  1. Go to Settings then Integrations

  2. Find Email Integration and click Connect

  3. Enter the lead capture email address provided by your CRM

  4. Click Add

Option 2: Through Lead Management

  1. Go to Lead Management

  2. Click Get Leads on Your CRM

  3. Select the Email option

  4. Enter your CRM's lead capture email address and save


What Email Address Should I Use?

Use the email address your CRM provides specifically for importing or capturing leads. Different CRMs use different names for this, but it is commonly called a:

  • Lead capture email

  • Lead routing email

  • Email parser address

  • Import leads by email address

  • Notification email for new leads

Check your CRM's settings or documentation to find this address. It typically looks something like leads@your-crm.com.


What Information Gets Sent

roomvu sends each lead to your CRM in a standard email format that includes:

  • Lead name

  • Email address

  • Phone number

  • Lead source and type

  • Message

  • Property address (when available)

  • Tags (when available)

  • Link to your roomvu leads dashboard


Which Leads Are Not Forwarded

To prevent duplicates, roomvu does not forward leads that originated from:

  • Manual import

  • Another integration

  • API import

This ensures you're only receiving leads that originated in roomvu, not leads that were already imported from an external system.


How to Update Your CRM Email Address

  1. Go to Settings then Integrations

  2. Find Email Integration and click Update

  3. Enter the new email address

  4. Save the change

New eligible leads will be sent to the updated address going forward.


How to Disconnect

  1. Go to Settings then Integrations

  2. Find Email Integration and click Disconnect

Once disconnected, roomvu will stop forwarding leads to that email address.

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